25 Sep 2023

We’ve won the Seattle Times Best in the PNW!

It’s an honor and a privilege to announce that our company has been voted #1 in the Seattle Times Best in the PNW! This incredible recognition is a testament to the hard work, dedication, and unwavering commitment of our team.

The Journey to Excellence

Our journey to being voted the Best in the PNW has been marked by a relentless pursuit of excellence. From our humble beginnings to our current status as an industry leader 27 years later, we’ve always believed in delivering the highest quality products and services to our customers. This commitment to excellence has been the cornerstone of our success.

The Role of Our Amazing Team

Behind every successful company is an exceptional team, and we are fortunate to have one of the best in the business. Our employees, with their passion, expertise, and dedication, have been instrumental in achieving this recognition. They’ve consistently gone above and beyond to meet and exceed customer expectations, and this award is a reflection of their hard work.

Listening to Our Customers

At the heart of our success is our commitment to listening to our customers. We’ve always believed that the best way to improve is by understanding the needs and preferences of those we serve. Customer feedback has been invaluable in helping us refine our products and services, ensuring that we always stay at the forefront of our industry.

Innovating and Adapting

In a rapidly changing world, innovation and adaptability are key to staying ahead. We’ve embraced new technologies and trends, constantly seeking ways to improve and innovate. This commitment to staying at the cutting edge of carpet cleaning technology has allowed us to remain relevant and continue to meet the evolving needs of our customers.

Community Involvement

We’re not just a company that operates in the Pacific Northwest; we’re an active part of the community. Our involvement in local initiatives, charitable work, and partnerships with local organizations have helped us build strong bonds with our fellow residents. Being voted the best in the PNW is not just a business achievement; it’s a testament to our commitment to the place we call home.

Gratitude and Dedication

We are incredibly grateful to our customers, partners, and the entire community for bestowing this honor upon us. Your support, loyalty, and trust have been the driving force behind our success. We promise to continue working diligently to maintain the high standards that earned us this recognition in the first place.

Going Forward

Being voted the best carpet cleaning company in the Pacific Northwest is not just an award; it’s a responsibility. It inspires us to keep pushing the boundaries of what’s possible, to keep delivering excellence, and to keep giving back to the community that has supported us throughout our journey. We’re excited about the future and the opportunity to continue serving you with the same passion and dedication that led to this remarkable achievement. Thank you for being a part of our success story!

05 Sep 2023
clean or replace carpets

8 tips to help decide if you should replace or clean your carpets

Deciding whether to replace or professionally clean a carpet depends on several factors, including the carpet’s condition, age, and your specific needs. Here are some guidelines to help you make an informed decision:

  1. Assess the Carpet’s Age:
    • Consider how long the carpet has been in use. Carpets have a typical lifespan of 10-15 years, but this can vary based on the quality of the carpet and the amount of foot traffic it receives.
  2. Evaluate the Carpet’s Condition:
    • Check for visible signs of wear and damage, such as fraying edges, permanent stains, and excessive matting or crushing of the fibers.
    • If the carpet has significant damage or structural issues (e.g., a worn-out backing or severe pet damage), replacement may be the best option.
  3. Consider Your Budget:
    • Replacing a carpet can be more expensive than professional cleaning. Take your budget into account when making your decision.
  4. Assess the Type and Severity of Stains:
    • Professional cleaning can often remove many common stains, including food and drink spills, dirt, and pet stains. However, some stains, especially those from bleach or permanent dyes, may be impossible to remove completely.
  5. Think About Allergies and Health Concerns:
    • If you or your family members have allergies or respiratory issues, consider that older carpets can harbor dust mites, allergens, and other contaminants. Replacing the carpet might be a better choice for improved indoor air quality.
  6. Determine the Level of Traffic:
    • High-traffic areas are more likely to show wear and stains quickly. If you have a high-traffic area that is severely damaged, replacing the carpet may be the best long-term solution.
  7. Consider Your Future Plans:
    • If you plan to sell your home in the near future, a professionally cleaned carpet can enhance the appearance and marketability of your property. However, if the carpet is in poor condition, replacement might yield a better return on investment.
  8. Consult a Professional:
    • If you’re unsure about whether to clean or replace your carpet, it’s a good idea to consult with a professional carpet cleaner or a flooring specialist. They can assess the carpet’s condition and provide expert advice based on their experience.

In many cases, professional carpet cleaning can extend the life of a carpet and improve its appearance, especially if it’s not too old and the damage is minimal. However, if your carpet is old, severely damaged, or you’re looking for a significant change in your home’s aesthetics, replacement may be the more practical choice. Ultimately, the decision should be based on a combination of these factors and your personal preferences.

31 Aug 2023
vacuuming carpet

Regularly vacuuming carpets is important

Vacuuming carpets is important for a variety of reasons, as it contributes to maintaining a clean and healthy indoor environment. Here are some key reasons why vacuuming carpets is important:

  1. Dust and Dirt Removal: Carpets act as a trap for dust, dirt, debris, and allergens that settle on their fibers. Regular vacuuming helps remove these particles before they accumulate and become embedded deep within the carpet.
  2. Allergen Control: Carpets can harbor allergens such as pet dander, pollen, mold spores, and dust mites. These allergens can trigger allergic reactions and respiratory issues in sensitive individuals. Vacuuming can help reduce the concentration of these allergens, improving indoor air quality.
  3. Prolonging Carpet Life: Dirt and debris that accumulate on carpets can act as abrasive particles, wearing down carpet fibers over time. Regular vacuuming prevents this abrasion, helping to extend the life of the carpet and preserving its appearance.
  4. Improved Indoor Air Quality: As you vacuum, the vacuum cleaner’s filters capture a significant portion of the particles and allergens present in the carpet. This prevents these particles from becoming airborne and circulating throughout your living space, thus enhancing indoor air quality.
  5. Enhanced Aesthetics: Regular vacuuming keeps carpets looking clean, fresh, and well-maintained. It removes surface-level dirt and debris that can make carpets appear dingy or worn out.
  6. Reduced Pest Infestations: Dust mites, fleas, and other pests can take up residence in carpets. Regular vacuuming can help to disrupt their habitats and reduce the likelihood of infestations.
  7. Maintaining a Healthier Environment: A clean environment contributes to overall well-being. By keeping carpets clean through vacuuming, you create a more pleasant and comfortable living space for yourself and your family.
  8. Ease of Cleaning: Regular vacuuming prevents dirt from becoming deeply embedded in carpet fibers. This makes occasional deep cleaning or professional carpet cleaning sessions more effective, as there is less buildup to tackle.
  9. Odor Control: Dust and debris can contribute to unpleasant odors in carpets. Vacuuming helps remove these odor-causing particles, leaving your carpets smelling fresher.
  10. Time and Cost Savings: Regular vacuuming can help reduce the need for frequent deep cleaning or replacement of carpets. This saves you both time and money in the long run.

To effectively reap these benefits, it’s recommended to vacuum your carpets at least once a week, and high-traffic areas may need more frequent attention. Using a quality vacuum cleaner with a HEPA filter can also significantly enhance the efficiency of dust and allergen removal.

28 Aug 2023
best carpet cleaner machine

Why hire a professional vs cleaning carpets yourself

Hiring a professional carpet cleaner can offer several advantages compared to attempting to clean your carpets yourself:

  1. Expertise and Experience: Professional carpet cleaners are trained and experienced in handling various types of carpets and stains. They know how to assess the fabric, choose the right cleaning methods, and use appropriate equipment for the best results.
  2. Efficiency: Professional cleaners have access to powerful equipment and commercial-grade cleaning products that can provide a much deeper and more thorough clean compared to household machines. This can lead to more effective stain removal and a fresher-looking carpet.
  3. Time-Saving: Carpet cleaning is a time-consuming task, especially if you’re doing it yourself. Professionals can complete the job quickly and efficiently, saving you valuable time that you can spend on other tasks.
  4. Health Benefits: Deep cleaning by professionals can remove not only visible dirt and stains but also allergens, dust mites, and other microscopic particles that can accumulate in carpets. This can lead to improved indoor air quality and a healthier living environment, especially important for individuals with allergies or respiratory issues.
  5. Proper Equipment: Professional carpet cleaners have access to industrial-grade equipment designed to extract dirt, debris, and moisture effectively. Household machines might not have the same power and capability, which can result in less effective cleaning and longer drying times.
  6. Reduced Risk of Damage: Carpets can be easily damaged if not cleaned correctly. Professionals are familiar with different carpet types and their cleaning requirements, reducing the risk of over-wetting, color fading, or fiber damage that could occur with DIY cleaning. The most common issue we see is too much residue left in the carpet which turns the carpet into a dirt magnet.
  7. Stain Removal: Stubborn stains can be difficult to remove with store-bought cleaners. Professionals have specialized tools and solutions to tackle even the toughest stains, increasing the chances of complete stain removal.
  8. Convenience: Hiring professionals eliminates the need for you to rent equipment, or deal with the hassle of cleaning carpets yourself. They take care of the entire process, from setup to cleanup.
  9. Extended Carpet Life: Regular professional cleaning can extend the lifespan of your carpets by removing dirt and debris that can wear down carpet fibers over time. This can save you money in the long run by delaying the need for carpet replacement.
  10. Guarantees and Insurance: Reputable professional cleaning companies often offer guarantees for their work. If you’re not satisfied with the results, they may offer to re-clean the carpets or provide a refund. Additionally, many professionals are insured, so if any damage occurs during the cleaning process, it can be covered.

While professional carpet cleaning offers numerous benefits, it’s important to choose a reputable and experienced company to ensure that you get the best results. Consider factors such as reviews, certifications, and the methods they use before making a decision.

25 Aug 2023
home office

Maintaining a clean home office

Maintaining a clean and organized home office is essential for productivity and a positive working environment. Here are some tips to help you keep your home office clean:

  1. Declutter Regularly: Start by decluttering your office space. Remove items you no longer need, and organize your supplies, papers, and equipment. Use storage solutions like shelves, drawers, and filing systems to keep everything in its place.
  2. Designate a Place for Everything: Assign a specific spot for each item in your office. This makes it easier to find things and encourages you to put items back where they belong after use.
  3. Minimalist Approach: Adopt a minimalist approach to decorating your home office. Fewer decorations and accessories mean less clutter and easier cleaning.
  4. Regular Cleaning Schedule: Set a regular cleaning schedule that includes dusting, vacuuming, and wiping down surfaces and annual professional carpet cleaning. A weekly or bi-weekly routine can help prevent dirt and dust buildup.
  5. Keep Wipes Handy: Keep cleaning wipes or a spray cleaner and cloth nearby for quick cleanups. Regularly wipe down your desk, keyboard, mouse, and other frequently touched surfaces.
  6. Cable Management: Organize and hide cables to prevent them from becoming tangled messes. Use cable organizers or clips to keep them neat and out of the way.
  7. Proper Storage Solutions: Invest in storage solutions such as file cabinets, shelves, bins, and baskets to keep your office supplies, documents, and equipment organized.
  8. Paper Management: Minimize paper clutter by going digital whenever possible. Scan important documents and keep digital copies. For physical papers you need to keep, use a filing system to categorize and organize them.
  9. Empty Trash Regularly: Have a small trash bin or recycling bin in your office. Empty it regularly to avoid overflowing and unsightly waste buildup.
  10. Personal Touches: While you want to keep things tidy, it’s still important to create a comfortable and inspiring work environment. Add a few carefully chosen decorative items that bring you joy and motivation.
  11. Open Windows: If possible, open windows to allow fresh air to circulate in your home office. Fresh air can help reduce stuffiness and odors.
  12. Regular Maintenance: Regularly maintain your office equipment, such as your computer, printer, and other electronics. Dust them off and keep them clean to ensure they work optimally.
  13. End-of-Day Routine: Before you finish your workday, take a few minutes to tidy up your workspace. Put away any items you’ve used, straighten up your desk, and make sure everything is in order for the next day.
  14. Monthly Deep Cleaning: Consider scheduling a monthly deep cleaning session. This can include wiping down walls, cleaning windows, and giving your office a more thorough cleaning.

Remember that maintaining a clean home office is an ongoing process. By incorporating these habits into your routine, you’ll create a conducive environment for productivity and focus.

24 Aug 2023
before and after carpet cleaning

Guide to determine when it’s time to clean the carpets

Carpets play a significant role in enhancing the aesthetics and comfort of our living spaces. They provide warmth, cushioning, and a sense of coziness underfoot. However, they also tend to accumulate dirt, dust, allergens, and stains over time. Regular cleaning is essential not only for maintaining the appearance of your carpets but also for ensuring a healthy indoor environment. This post aims to provide you with an in-depth guide on how to recognize when it’s time to clean your carpets.

1. Regular Maintenance

Before delving into signs that your carpets need a thorough cleaning, let’s establish a foundation of regular maintenance. Vacuuming your carpets at least once a week can help prevent the accumulation of dirt and dust. Use a vacuum cleaner with a HEPA filter to effectively capture allergens and fine particles. High-traffic areas may require more frequent vacuuming.

2. Visible Dirt and Stains

The most apparent sign that your carpets need cleaning is the presence of visible dirt and stains. If you notice spots, spills, or discolored patches that resist your attempts at cleaning, it’s time for a deeper clean. Addressing stains promptly not only maintains the carpet’s appearance but also prevents the stains from becoming permanent.

3. Allergies and Respiratory Issues

Carpets are notorious for trapping allergens like dust mites, pet dander, pollen, and mold spores. If you or your family members are experiencing unexplained allergy symptoms, such as sneezing, coughing, or congestion, it might be due to the allergens present in your carpets. Regular cleaning can significantly reduce the allergen load and improve indoor air quality.

4. Unpleasant Odors

Persistent and unpleasant odors emanating from your carpets indicate the presence of deep-seated dirt, spills, or pet accidents. Regular vacuuming and even occasional steam cleaning can help eliminate minor odors. However, if the smells persist, it’s a clear sign that a professional carpet cleaning is necessary.

5. Changes in Texture and Appearance

Over time, carpets can become flattened, matted, or lose their original texture due to heavy foot traffic. If your carpets look worn or feel different underfoot, it’s a sign that they need rejuvenation through a thorough cleaning. Cleaning can lift the fibers and restore the carpet’s softness and fluffiness.

6. Increased Wear and Tear

Carpets in high-traffic areas, such as entryways and hallways, tend to wear out more quickly. If you notice visible wear and tear, like frayed edges or thinning areas, it’s a sign that your carpets are due for a cleaning. Regular maintenance and cleaning can extend the lifespan of your carpets.

7. Manufacturer Recommendations

Carpet manufacturers often provide guidelines for cleaning and maintenance to ensure their products’ longevity. Consulting your carpet’s care instructions can give you insight into the recommended cleaning schedule and methods. Following these guidelines can help you make informed decisions about when to clean your carpets.

8. Professional Inspection

For a more accurate assessment of your carpets’ condition, consider seeking a professional inspection. Professional carpet cleaning services have the expertise to identify deeply embedded dirt, allergens, and other issues that might not be apparent to the naked eye. They can provide personalized recommendations based on your carpet’s specific needs.


Regular professional carpet cleaning is essential not only for maintaining the appearance of your living space but also for ensuring a healthy indoor environment. Recognizing the signs discussed in this article can help you determine when it’s time for a thorough cleaning. By incorporating these guidelines into your routine, you can extend the life of your carpets, improve indoor air quality, and create a more comfortable and visually appealing home.

23 Aug 2023
carpet wrinkles

Carpet wrinkles

Carpet wrinkles or ripples occur when the carpet becomes loose and forms visible waves or bumps on the surface. They can be unsightly and even pose a tripping hazard. Here are some steps you can take to address carpet wrinkles:

  1. Re-stretch the Carpet: The most effective solution is to re-stretch the carpet. This involves pulling the carpet tight and re-securing it to the tack strips along the edges of the room. This process may require specialized tools like a carpet stretcher and knee kicker, so it’s often best to hire a professional carpet installer or repair service to do this.
  2. Use a Carpet Power Stretcher: A power stretcher is a tool that professionals use to stretch the carpet evenly and tightly across the room. It’s especially useful for larger areas or severe wrinkles.
  3. DIY Stretching: If you’re comfortable doing some DIY work, you can attempt to re-stretch the carpet yourself using a knee kicker and a carpet stretcher. However, this can be physically demanding and may not yield professional-grade results.
  4. Contact a Professional: Hiring a professional carpet installer or repair service is often the best option. They have the expertise, tools, and experience to re-stretch the carpet properly and eliminate wrinkles effectively.
  5. Vacuum Regularly: Regular vacuuming can help prevent dirt and debris from accumulating under the carpet, which can contribute to loosening and wrinkling over time.
  6. Maintain Proper Humidity Levels: Fluctuations in humidity can affect the carpet’s tension. Maintaining a consistent indoor humidity level can help prevent excessive expansion and contraction of the carpet fibers.
  7. Furniture Placement: Avoid placing heavy furniture on the carpet for extended periods, as this can lead to localized stretching and wrinkling. If you do have furniture on the carpet, use furniture pads or periodically move the furniture to redistribute the weight.
  8. Carpet Padding Inspection: Ensure that the carpet padding beneath the carpet is still in good condition. Worn-out or damaged padding can contribute to wrinkles. If necessary, replace the padding before re-stretching the carpet.
  9. Professional Evaluation: If the wrinkles are severe, it’s a good idea to have a professional assess the situation. They can determine the underlying cause and recommend the best course of action.

Remember that wrinkles in the carpet may not only be a cosmetic issue but can also lead to premature wear and tear. Addressing the problem promptly can help prolong the life of your carpet and maintain a safe and visually appealing environment in your home.

22 Aug 2023
carpet stain

Carpet stain removal tips

Removing tough carpet stains can be a challenging task, but with the right techniques and cleaning solutions, you can often achieve good results. Keep in mind that different stains may require different approaches, so it’s important to identify the type of stain before attempting to remove it. Here’s a general guide for removing various tough carpet stains:

  1. Act Quickly: The sooner you address a stain, the better your chances are of completely removing it. Blot up as much of the spill as possible using a clean, white cloth or paper towels. Do not rub the stain, as this can push it further into the carpet fibers.
  2. Test in an Inconspicuous Area: Before applying any cleaning solution to a visible part of the carpet, test it in a hidden area to ensure it doesn’t cause any damage or discoloration.
  3. General Stain Removal Steps:

    a. Blot: Gently blot the stain with a clean cloth or paper towel to absorb as much of the liquid as possible.

    b. Use Cleaning Solution: Depending on the type of stain, you’ll need an appropriate cleaning solution. Here are a few common types:

    • For Water-Soluble Stains (e.g., coffee, juice, wine): Mix a teaspoon of mild dishwashing detergent with a cup of warm water. Apply a small amount of the solution to the stain and blot gently.
    • For Grease and Oil Stains: Use a dry cleaning solvent or rubbing alcohol. Apply a small amount to a clean cloth and blot the stain, starting from the outside and working your way toward the center.
    • For Protein-Based Stains (e.g., blood, egg, milk): Mix one part enzyme laundry detergent with four parts water. Apply the solution and blot gently.
    • For Wax and Gum: Freeze the wax or gum with ice and then scrape it off gently with a dull knife. Be careful not to damage the carpet fibers.

    c. Blot and Rinse: After applying the cleaning solution, blot the area again with a clean cloth dampened with water to remove any residue. Then, blot dry.

    d. Repeat if Necessary: Tough stains may require multiple rounds of cleaning. Repeat the above steps until the stain is no longer visible.

  4. Caution:
    • Avoid Harsh Chemicals: Harsh chemicals can damage carpet fibers and colors. Stick to mild cleaning solutions.
    • Do Not Scrub: Scrubbing can damage the carpet fibers and push the stain deeper. Always blot gently.
    • Avoid Heat: High heat can set some stains permanently. Avoid using hot water or heat sources like hair dryers.
  5. Professional Carpet Cleaning: If you’re unable to remove the stain or are concerned about damaging your carpet, consider hiring a professional carpet cleaning service. They have specialized equipment and expertise to deal with tough stains.

Remember that different carpet materials and colors may react differently to cleaning solutions, so always be cautious and test in an inconspicuous area before treating a visible stain.

21 Aug 2023
professional carpet cleaning

How often should you clean your carpets?

The frequency of carpet cleaning depends on several factors, including the amount of foot traffic, the presence of pets or allergies, and the overall cleanliness of your environment. Here are some general guidelines:

  1. Light Foot Traffic: If the area with the carpet experiences minimal foot traffic, such as a bedroom, you can aim to have the carpet professionally cleaned every 12 to 18 months.
  2. Moderate Foot Traffic: In areas like living rooms or dining rooms that experience moderate foot traffic, consider having your carpets cleaned every 6 to 12 months. This helps prevent the buildup of dirt, allergens, and stains.
  3. Heavy Foot Traffic: High-traffic areas like hallways, entryways, and main living spaces should be cleaned more frequently, about every 3 to 6 months. Regular cleaning helps maintain the appearance and longevity of the carpet.
  4. Allergies or Pets: If you have allergies, asthma, or pets, you might want to increase the frequency of carpet cleaning. Pets can introduce additional odors, hair, and stains, while allergens can accumulate in the carpet fibers.
  5. Spills and Stains: It’s a good idea to address spills and stains as soon as they happen. Prompt spot cleaning can help prevent stains from setting and becoming more difficult to remove.
  6. DIY Maintenance: Regular vacuuming is essential regardless of foot traffic. Vacuuming at least once a week (or more in high-traffic areas) helps remove dirt and debris before they become ground into the carpet fibers.
  7. Professional Cleaning: While regular vacuuming is important, professional carpet cleaning is recommended periodically to deep-clean the carpet and remove embedded dirt, allergens, and stains. Professional cleaning methods include steam cleaning (hot water extraction) and dry cleaning.

Keep in mind that these are general recommendations, and your specific situation might warrant different cleaning frequencies. It’s a good idea to consult with a professional carpet cleaning service to assess your needs and provide personalized advice based on your home and lifestyle.

Manufacturer warranties for carpets can vary, so it’s important to refer to the specific warranty information provided by the manufacturer of your carpet. However, here are some common considerations that manufacturers might include in their warranty recommendations regarding carpet cleaning frequency:

  1. Regular Cleaning: Many carpet warranties require regular professional cleaning to be upheld. This is often stated in terms of time, such as every 12 to 18 months. Regular cleaning helps prevent soil buildup, maintain the appearance of the carpet, and extend its lifespan.
  2. Approved Cleaning Methods: Manufacturers might specify the cleaning methods that are approved under the warranty. For example, they might recommend steam cleaning (hot water extraction) or other specific methods. Using unapproved cleaning methods could void the warranty.
  3. Certified Professionals: Some warranties might require that the carpet cleaning be performed by certified professionals. This ensures that the cleaning is done correctly and won’t negatively impact the warranty coverage.
  4. Documentation: Manufacturers often request proof of professional cleaning to validate warranty claims. Keep records of your cleaning appointments, receipts, and any other relevant documentation to support your warranty coverage.
  5. Stain Removal: Manufacturers may have specific instructions for dealing with spills and stains. Following their guidelines for prompt and proper stain removal can be crucial for maintaining the warranty.
  6. Pet-Related Cleaning: If you have pets, the manufacturer might have additional recommendations for cleaning frequency due to the potential for pet-related stains and odors.
  7. High-Traffic Areas: Warranties might address high-traffic areas separately, requiring more frequent cleaning in these areas to maintain warranty coverage.
  8. Voiding the Warranty: Manufacturers could indicate certain actions that could void the warranty, such as using harsh chemicals or cleaning methods that aren’t recommended. Be sure to follow their guidelines to retain your warranty coverage.

Remember that warranty terms can vary significantly between manufacturers, and it’s essential to read and understand the specific warranty information provided with your carpet. If you have any questions or concerns, you can reach out to the manufacturer or a professional carpet cleaning service that is knowledgeable about warranty requirements.